Shipping policy

Our shipping days are Mondays and Thursdays. 

We recommend that our packages are via registered mail. With this method, a tracking number will be provided when we ship your items and you will be able to track the item. Should you require additional insurance, please do let us know beforehand and we can advise or provide alternative shipping options. 

Should you have any queries regarding which shipping option to select, or have mistakenly selected the wrong shipping options, please email us for clarification and rectification. 

All shipping/delivery & handling charges are non-refundable. 

Local delivery within Singapore will take between 2-4 working days. 
International delivery usually takes between 8 - 16 days depending on the region and customs clearance. 

We send all our packages via Singpost registered mail as both the seller and buyer will be able to keep track of the package.

Happy Laundry Day is not responsible for items once they have been shipped. Any issues with loss of items will have to be reported to the relevant transportation and postal authorities. 

Please feel free to email us with your enquiries: ask@happylaundryday.com.